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The Hardest Thing Is Not Fixing It

“Holding space” gets printed on tote bags, but few people ask what it actually asks of a person. A counsellor’s honest reflection on the urge to fix, the discipline of staying still, and why simply not leaving is often where healing begins

Jake Gluckman
JakeRegistered Counsellor
4 min read
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The Hardest Thing Is Not Fixing It
What It Means to Hold Space

There’s a phrase that gets passed around a lot in my field: holding space. It has become something of a slogan, printed on tote bags and tucked into the captions of soft-lit photographs. And like most things that get said often enough, it has started to lose its edges. People nod when they hear it. Few stop to ask what it actually asks of a person.
I’ve been thinking about that question for a long time, because it’s most of what I do.

The pull to fix

When someone sits across from you in real pain, the first thing you notice is your own urge to make it stop. It’s a kind, human reflex. We reach for the reassuring sentence, the silver lining, the practical step that might shrink the problem down to something manageable. Have you tried. At least. It could be worse. This too shall pass.
Most of that is for us, not for them. We reach for the fix because watching someone hurt is uncomfortable, and fixing relieves the discomfort that belongs to us. The hardest discipline of this work is learning to sit still when every instinct is telling you to do something.
Holding space begins exactly there, at the point where you stop trying to rescue someone from their own experience.

What it actually feels like

I want to be honest about the felt sense of it, because it’s rarely described.
It feels, often, like resisting gravity. There’s a steady downward pull toward filling the silence, toward offering, toward solving. Staying present means choosing, again and again, not to move toward that pull. You learn to let a quiet stretch out longer than feels comfortable, because you’ve come to trust that something important usually arrives in the space you didn’t rush to fill.
It feels like carrying weight without setting it down. When someone tells you about the worst night of their life, you don’t get to flinch away from it, and you don’t get to make it lighter than it is. You hold it at its true weight. That takes something out of you. I’d be lying if I said it didn’t.
And it feels, strangely, like a privilege, though I’m always a little cautious with that word. To be allowed into the room where a person is most undefended, to be trusted with the thing they’ve told no one, is not a small thing. People don’t hand that over easily. When they do, the right response is not to be useful. It’s to be there.

Presence is not passivity

There’s a misconception that holding space means doing nothing, just sitting quietly and letting someone talk. It looks like that from the outside. From the inside, it’s anything but passive.
You’re tracking everything: the catch in a voice, the moment someone’s eyes go somewhere far away, the sentence that trails off because the rest of it is too much to say out loud. You’re staying regulated enough that your own steadiness becomes something they can borrow. When a person is overwhelmed, often the most helpful thing in the room is one calm nervous system that isn’t going anywhere. That calm is not an absence of effort. It’s the whole effort.

You’re also resisting the temptation to make the moment mean something prematurely, to tie it into a lesson, a reframe, a tidy insight. Pain doesn’t always want to be interpreted. Sometimes it just wants a witness.

Why the witnessing matters

We are not built to carry the heaviest things alone. So much of what isolates people in their suffering isn’t the suffering itself. It’s the conviction that no one could possibly understand it, or bear to hear it, or stay. When someone shares their pain and the other person doesn’t recoil, doesn’t minimise, doesn’t leave, something quietly shifts. The pain stops being proof that they’re too much. It becomes something that can be held by more than one set of hands.
That shift is, in my experience, where a lot of healing actually begins. Not in the clever intervention, but in the simple, repeated fact of not being alone with it.

Staying in the room

If there’s one thing I’d want you to take from this, it’s that presence is its own form of care. Not answers, necessarily. Not solutions on demand. Just a willingness to stay in the room with whatever is true for you, for as long as it takes, without needing it to be anything other than what it is.
That is what I try to offer, and it is harder and quieter than it sounds. It is also, I’ve come to believe, the thing that helps most.
If you’re carrying something heavy right now, you don’t have to carry it alone. And you don’t have to have it figured out before you reach out. That’s rather the point.

Tags

Mental healthCounsellingTherapyEmotionsConnection

About the Author

Jake Gluckman

Jake Gluckman

Registered Counsellor

Specializations
Trauma or PTSDGrief or LossAddiction or unhealthy habits
About

I'm passionate about supporting people through reflection, creativity, and meaningful connection. My goal is to create a safe, non-judgemental space where you can feel seen, heard, and empowered to grow.

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